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*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

Join a Legacy of Innovation 110 Years and Counting! Daiichi Sankyo Group is dedicated to the creation and supply of innovative pharmaceutical therapies to improve standards of care and address diversified, unmet medical needs of people globally by leveraging our world-class science and technology. With more than 100 years of scientific expertise and a presence in more than 20 countries, Daiichi Sankyo and its 16,000 employees around the world draw upon a rich legacy of innovation and a robust pipeline of promising new medicines to help people. Under the Group's 2025 Vision to become a Global Pharma Innovator with Competitive Advantage in Oncology," Daiichi Sankyo is primarily focused on providing novel therapies in oncology, as well as other research areas centered around rare diseases and immune disorders. Summary Deliver the development and implementation of Research & Development (R&D) informatics systems and programs to support the business functions of Daiichi Sankyo (DS) in the US, EU, Japan, and other global sites. These business functions include: Clinical Operations, Clinical Development, Biostatistics and Data Management, Regulatory Affairs, Quantitative Clinical Pharmacology, Clinical Safety and Pharmacovigilance, Regulatory/Risk Management, Quality Assurance, Medical Affairs, Translational Research, Research, Informatics Services Project Management and Operational Management. Develop a strong, positive strategic business partnership with the global R&D business functions of Daiichi Sankyo. As a trusted partner, provide oversight of business demand to balance R&D IT portfolio and to ensure that partners receive the highest possible business value, while subscribing to the enterprise IT strategy. Responsibilities<ul><li>Provide the interface between the business and the technology providers to deliver R&D information applications solutions. Establish strategic vendor management relationship and governance. Responsible for Strategic Application product roadmaps to meet business objectives.</li><li>Work with User Support Leads and the business users to define user information needs.</li><li>Provide informatics project management, SDLC Quality Model expertise, and computer system validation expertise to deliver applications solutions to meet business needs.</li><li>Assemble applications solutions implementation teams (including external vendors) in the design, development, implementation, validation, roll-out, training and support of global and regional DS systems to meet business needs using a standard methodology. Oversee applications support groups' system validation and change control process. Develop information system roadmaps.</li><li>Provide such reports that are required to update both management and the business on the progress and status of informatics projects. Contribute to the R&D IT portfolio management process and participate in IT and R&D governance forums.</li><li>Provide identification and evaluation of new information systems and technologies as they relate to the DS business; provide R&D IT Application solutions/innovations.</li></ul>Qualifications: Successful candidates will be able to meet the qualifications below with or without a reasonable accommodation. Education Qualifications (from an accredited college or university)<ul><li>Bachelor's Degree in Computer Science, Life science, Engineering, Business Administration and / or a related discipline required</li><li>Master's Degree in Life Science or Engineering or Information systems preferred</li></ul>Experience Qualifications<ul><li>10 or More Years experience in applications development and operation in the pharmaceutical industry within the appropriate regulatory guidelines. required</li><li>Experience in working within the framework of 21 CFR Part 11, SDLC, GAMP, ICH. preferred</li></ul>Licenses and Certifications<ul><li>PMP Certification preferred</li></ul>Travel Ability to travel up to 10%. Travel to DSD, DSE, DST locations which will include overnight travel. Ability to travel to US, EU and Japan. Daiichi Sankyo, Inc. is an equal opportunity/affirmative action employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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Director, Informatics

Join a Legacy of Innovation 110 Years and Counting! Daiichi Sankyo Group is dedicated to the creation and supply of innovative pharmaceutical therapies to improve standards of care and address diversified, unmet medical needs of people globally by leveraging our world-class science and technology. With more than 100 years of scientific expertise and a presence in more than 20 countries, Daiichi Sankyo and its 16,000 employees around the world draw upon a rich legacy of innovation and a robust pipeline of promising new medicines to help people. Under the Group's 2025 Vision to become a Global Pharma Innovator with Competitive Advantage in Oncology," Daiichi Sankyo is primarily focused on providing novel therapies in oncology, as well as other research areas centered around rare diseases and immune disorders. Company is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities. Summary This position supports early phase oncology development and leads complex studies in study design, statistical analysis and interpretation of results with some supervision. This position contributes to specific aspects of drug development plans with minimal supervision and contributes to documents submitted to Health Authorities globally with some supervision. This position also guides contract research organization (CRO) programmers and statisticians in preparing analysis files and performing statistical analyses. Additionally, this position interacts with study teams, as well as statisticians and programmers at CROs. This position works under some supervision to solve complex study problems. Responsibilities - Protocol Development, Case Report Form (CRF; review), Statistical Analysis Plan (SAP), Statistical Analysis, Results Interpretation, and clinical study report (CSR): Leads statistical activities for complex studies including study design, protocol development, CRF review, SAP development, analysis files development, statistical analysis accuracy validation, results interpretation and CSR input and review. Acts as main statistical contact for the assigned studies and projects. Provides guidance to study team on all aspects of statistical activities; collaborates closely with data manager to ensure high quality data. - Drug Development Strategy: Provides input to multiple aspects of the development plan to ensure the study designs at each phase of the development are scientifically sound, can fulfill regulatory requirements and deliver the pre-specified product profile. - CRO / Vendor Oversight: Review CRO/vendor proposal and budget. Establishes procedures through regular interaction, setting expectation on deliverables and timelines to guide CRO biostatistician and statistical programmers on complex studies. Ensures deliverables are accurate and delivered according to the timelines. - Global Health Authority Interaction / Negotiation: Contributes to documents submitted to Health Authorities globally by providing input for the interaction or by writing the interaction document. May participate in meeting or teleconferences with Health Authorities - Global BDO Strategy to Improve Drug Development: Primarily participates and may occasionally lead moderately complex initiatives, with some level of supervision, to improve the harmonization and efficiency of drug development which leads to cost savings and shortened timelines for the company. Qualifications: Successful candidates will be able to meet the qualifications below with or without a reasonable accommodation. Education/Qualifications (from an accredited college or university) - Master's Degree in statistics or biostatistics required - PhD in statistics or biostatistics preferred Experience Qualifications - 8+ Years of relevant experience in the pharmaceutical industry with a masters degree required - 5+ Years of relevant experience in the pharmaceutical industry with a PhD preferred Travel Ability to travel up to 10% Daiichi Sankyo, Inc. is an equal opportunity/affirmative action employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Associate Director Biostatistics - Early Phase Oncology

Join a Legacy of Innovation 110 Years and Counting! Daiichi Sankyo Group is dedicated to the creation and supply of innovative pharmaceutical therapies to improve standards of care and address diversified, unmet medical needs of people globally by leveraging our world-class science and technology. With more than 120 years of scientific expertise and a presence in more than 20 countries, Daiichi Sankyo and its 16,000 employees around the world draw upon a rich legacy of innovation and a robust pipeline of promising new medicines to help people. In addition to a strong portfolio of medicines for cardiovascular diseases, under the Group's 2025 Vision to become a Global Pharma Innovator with Competitive Advantage in Oncology," Daiichi Sankyo is primarily focused on providing novel therapies in oncology, as well as other research areas centered around rare diseases and immune disorders. Summary This position will be part of the Compliance organization and will report directly to the Director, Compliance Training, Policy & Communications. This position will be responsible for creating and assisting in the development of compliance program trainings and communications, including developing eLearning modules. This position will partner with other members of the Compliance organization and will work regularly with all business areas (Sales, Marketing, Clinical, TMPC, Med Affairs, and Regulatory Affairs) and support functions (IT, Finance, HR, and Legal). Responsibilities Training Communications<ul><li>Plan, create, develop/build, draft and deliver various, innovative training vehicles to inform and educate employees on compliance issues through the utilization of existing and novel technological solutions (including LMS, Articulate E-Learning software, and video) in accordance with the approved Compliance Training Plan.</li><li>Serve as the point for creative design for training modules and training communications campaigns, and have primary responsibility for developing unique themes, imagery, etc., under the direction of Director, Compliance Policy, Training and Communications.</li><li>Project manage various teams to build creative training programs from conception to deployment.</li><li>Participate in the development and tracking of a multi-year policy procedure training curricula for use across Commercial and Development organizations; as well as external vendors and global teams, as appropriate.</li><li>Serve as SME for other business units in the creation of training materials, particularly as it relates to both technical build and creative design.</li><li>Support Compliance department in managing training logistics (including for video creation but not limited to scheduling, video production, set creation, casting, costume and various pre-production preparatory work).</li></ul>Analytics Reporting<ul><li>Develop, create and track reporting metrics as they relate to Company-wide trainings and external/global trainings, as appropriate.</li><li>Maintain systems and document training curricula to ensure that only current training modules and items are available and issued.</li><li>Serve as facilitator and primary point of contact for business units as it pertains to proper identification of vendors requiring specialized training.</li><li>Conduct regular assessments and prepare reports/analytics of training systems with the goal of maintaining as current and accurate.</li><li>Contribute to the development and execution of a communication plan (and related campaigns) supporting the team's annual and periodic Training objectives.</li><li>Prepare reports, presentations, and related materials that pertain to training objectives for use at Senior Leadership meetings.</li></ul>Special Projects/Change Management<ul><li>Assist the Director in the implementation of new processes, procedures and/or systems, including the current global Learning Management System [LMS], to improve organizational efficiencies and cost controls.</li><li>The position is required to keep informed of industry trends and newsworthy happenings, company product pipeline progress, and overall financial position of the Company in order to provide meaningful support.</li><li>Provide project management support for special Compliance projects which may include various forms of Compliance publications; the creation of regional and global training modules; annual update of regional and global training modules, etc.</li><li>Policy assist with the drafting of non-GxP policies and procedures, as needed and appropriate.</li><li>Support the team in developing and tracking its annual and periodic Compliance policy and procedure plan, including the review and renewal of existing policies and procedures.</li><li>Maintain current and accurate systems for document sharing.</li><li>Building Relationships -the position is responsible for building and managing effective business relationships throughout the DSI/ARI organizations as well as US and global affiliates, learning their needs for compliance information and providing reporting support, as needed and as requested by the Director.</li></ul>Qualifications: Successful candidates will be able to meet the qualifications below with or without a reasonable accommodation. Education: (from an accredited college or university) - High School Diploma required - Bachelor's Degree Strongly preferred; Preferably in Business Administration, Accounting or Finance. In the absence of a bachelor's degree, seven years of pharmaceutical industry experience may be considered to satisfy this requirement. Experience: - 4 or More Years Minimum of 5 years Pharmaceutical industry experience, with a strong preference for compliance and/or training experience or, in the alternative, a Bachelor's degree required - 4 or More Years Demonstrated ability to utilize software solutions, such as Articulate, Video Scribe, etc., to build training courses - 4 or More Years Experience creating visual concepts, graphic design that communicate ideas and messages through art and graphics. Independently develop aesthetics of a project, taking into consideration color schemes, typography, layout, and other design elements to produce a visually appealing product. Travel Ability to travel up to 10% Daiichi Sankyo, Inc. is an equal opportunity/affirmative action employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Manager, Compliance Training & Communications

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview IT Systems and Technical operations. Job Description Administers the technical operation of Motorola Solutions servers, applications, networks, databases, and associated hardware. Evaluates, procures, installs, and upgrades hardware, software, and applications. Ensures the performance, accuracy, quality, integrity, and security of Motorola Solutions technical environment. Responsibilities: &bull; Administer technical assistance throughout the factory &bull; Ensure accuracy, quality, and performance &bull; Working knowledge of operations in Unix/Linux operating system &bull; Unix Shell scripting experience &bull; Printer setup and troubleshooting &bull; Coordinate with other teams for print queue setup in Windows/Unix/Linux operating system &bull; Create and Maintain printer related information for the factory &bull; Create and Maintain setup documents for different printers throughout the factory &bull; Create and Design product labels and other labels for the factory and IT &bull; Understanding of Software and programming languages &bull; Zebra printer language ZPL II &bull; Perform preventative maintenance on printers and related equipment according to processes and procedures for IT Preferred Skills: &bull; Great communication skills verbal and written &bull; 4 plus years of experience working in a IT or Technical environment &bull; Ability to manage multiple projects at the same time &bull; Working knowledge of various software and hardware utilized in IT &bull; Ability to repair and troubleshoot multiple devices preferred &bull; IT or Technical certifications preferred Candidates must reside in the Chicagoland or Elgin area to be considered. Basic Requirements Required Skills: &bull; Associates or Bachelor's degree in IT, Networking or Technology &bull; 4 plus years of experience as an IT Systems Specialist or Information Systems Specialist required. &bull; Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. #LI-JM3 #LI-ONSITE Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Supply Chain IT Systems Specialist

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Software Enterprise Deployment and Integration team is the team that delivers solutions to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Emergency Call Handling, 911 Equipment, Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings. Job Description NOTE: This position is a remote position and candidates can be located anywhere in the US with an access to a major airport. This position requires 75% + of travel. Overview: The Emergency Call Handling (ECH) System Technologist will report to the ECH System Technologist Manager. The System Technologist is ultimately accountable for the system being implemented based on the site design specifics including the on-site configuration, testing, cut, and post-cut support for Motorola's ECH solutions. The System Technologist may also provide consultation to both internal and external customers on complex solutions being deployed in the field. Responsibilities include: <ul><li> Performs system configuration for all supported and assigned ECH solutions </li><li> Performs site verification testing prior to cutting a site into a production environment </li><li> Provides support to Customer and Channel Partners while deploying the ECH solution into a production environment </li><li> Documents all changes to the solution that may occur during the implementation phase of the project </li><li> Ensures that installation/quality issues are resolved in a timely and efficient manner </li><li> Ensures that project-specific documentation is stored as appropriate </li><li> Participates in the development and approval of Methods of Procedure </li><li> Participates in pre-contract oral presentations and customer negotiates as required </li><li> Maintains subject matter expert skills </li></ul> Preferred Skills: <ul><li> College Degree in Engineering, IT, Software Engineering, or Technology </li><li> 3+ plus years of deployment and integration of complex IP products and systems </li></ul> Experience with installation, administration, and troubleshooting of: <ul><li> Server Virtualization, specifically with VMWare ESXi v.6+ and\or Microsoft Hyper-V 2012+ </li><li> Database Servers, specifically with Microsoft SQL Server 2008 R2\2012\2016 </li><li> Server Operating Systems, specifically Windows Server 2008 R2, 2012 R2 and 2019 </li><li> Workstation Operating Systems, specifically Windows 7 & 10 </li><li> Linux </li><li> Network Switches, preferably with Cisco IOS </li><li> Basic knowledge of Firewalls and Routers, preferably with Fortinet Fortigate </li><li> Server hardware / Workstation hardware </li><li> Previous experience in Public Safety Applications deployment and integration and/or operations and administration preferred </li><li> Exercises judgment in the selection of methods and techniques for obtaining solutions </li><li> Ability to work collaboratively with regional and territorial management. </li><li> Ability to effectively communicate with relevant peers and senior stakeholders. </li><li> Ability to apply critical thinking skills to solve problems and make decisions </li></ul> This position requires 3 years of technical or engineering experience, 5 years of technical or engineering experience is preferred. NOTE: This position is a remote position and candidates can be located anywhere in the US with an access to a major airport. This position requires 75% + of travel. #LI-AB1 #LI-REMOTE Basic Requirements<ul><li> High school diploma or college degree in Engineering, IT, Technology or similar technical discipline AND 3+ years of technical or engineering experience </li><li> Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position </li></ul> Travel Requirements Over 75% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

ECH System Technologist - US REMOTE

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Our IT organization isn't just here to support our business. We're here to reinvent it by changing the way our customers, partners and employees interact with our company. To do that, we're looking for people who bring great ideas and who make our partners' ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change but who accelerate it. Job Description Motorola Solutions runs a state of the art enterprise network that delivers global Wireless, VoIP and VaaS capabilities as well as HD video collaboration in over 130+ locations worldwide. As a member of the global Corporate Network team, this experienced Wireless Network Engineer will contribute in a lead role to provide oversight and support of Wireless operations, projects, and innovations that improves customer experience. They will make a positive impact from day one as part of a collaborative and committed international team of technical peers, and will enjoy opportunities to grow toward your strengths and what interests you most. Scope of Responsibilities/Expectations:<ul><li>Lead planning and implementation for lifecycle maintenance including system upgrades, performance monitoring etc.</li><li>Provide operational tier 2 wireless support: identify, triage and resolve wireless issues.</li><li>Partner with Project Management to lead strategic global technical planning: wifi 6 deployments, product upgrades, mergers & acquisition integrations and real estate projects.</li><li>Implement wireless network infrastructure projects with cross functional teams.</li><li>Create overall wireless technical competency via technical training, vendor interactions and conferences to understand the marketplace.</li><li>Proactively work to improve & optimize Wi-Fi customer experience at MSI Sites</li><li>Drive and communicate new wireless opportunities.</li><li>Review and develop wireless system performance reports.</li><li>Co-develop and present senior level quarterly wireless reports.</li><li>Act as single point of contact (SPOC) for Wi-Fi Planning & Engineering.</li><li>Advocate for customer on all Wi-Fi related changes and standards updates</li><li>Develop, maintain and improve on wireless processes & documentation.</li><li>Perform wireless network performance monitoring, troubleshooting, and optimization.</li><li>Lead incident rca's and change ticket analysis, identifying trends and kpi outliers.</li><li>Competent with wireless troubleshooting skills (+ exposed to various tools that can help with wireless troubleshooting)</li></ul>Required Skills and Experience<ul><li>3+ years experience as an enterprise Network Engineer </li><li>Experience with large global projects.</li><li>Wireless hands on experience with WLAN deployments and support</li><li>Academic background in Computer Science, Engineering or similar relevant field</li><li>Excellent written and verbal communication skills</li></ul>Basic Qualifications<ul><li>Knowledge of application transport and network infrastructure protocols TCP/IP and WLAN standards 802.11.</li><li>Ability to use enterprise tools </li><li>Device and support radio frequency (RF) link performance, reliability, and quality and support WLAN RF plan and site survey tools (Ekahau a plus).</li><li>WIFI Skill level - CWNP (Certified Wireless Network Professional)</li><li>Extreme and Cisco Network - advantage</li><li> LAN and WAN experience - Cisco Certified Network Associate (CCNA)preferred.</li><li>Experience with senior level reporting</li><li>Ability to learn new or unfamiliar technology and products using documentation and internet resources.</li><li>A self-starter able to work independently, but comfortable working in a team environment.</li><li>Good analytical and problem-solving skills.</li><li>Skilled communication and collaboration skills, dependable and flexible when necessary.</li><li>Process, documentation and project management skills</li></ul>Behavioral Characteristics<ul><li>Passionate about customer satisfaction and learning about the business</li><li>Strong interpersonal skills, verbal and written skills</li><li>Ability to think strategically and suggest creative solutions</li><li>Flexible and able to adapt to changing priorities and tight timelines</li></ul> Note: Candidate will have to go into the Schaumburg office 1-2 times a week. #LI-MP2 #LI-HYBRD Basic Requirements<ul><li>Bachelors degree with 4+ years of network engineering experience and 2+ years of wireless experience.</li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

IT Network Wireless Lead Engineer (Schaumburg Hybrid)

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Network and Security Operations Center provides 24x7 monitoring and response services for 9-1-1 Public Safety Answering Points (PSAP). Job Description Day Shift Wednesday-Saturday, 6:00 AM to 4:30 PM (Pacific Time) Under general supervision, this position will perform duties focused upon network/systems infrastructure, general troubleshooting, and outage reporting. Primary responsibilities include but are not limited to network monitoring and management, recording and resolving customer issues in a timely manner utilizing the provided software tool sets. Typical solutions being supported include Windows Desktops, Windows Servers, Linux Servers, Out of Band Management Solutions (modems), and networking devices (switches, routers and firewalls). Qualifications <ul><li>1+ years of technical support experience in a customer-facing IT service organization</li><li>Microsoft Windows OS (operating systems) support experience</li><li>Remote or virtual machine support experience a plus</li><li>Network fault monitoring dashboard experience</li><li>Experience with endpoint administration for security, patch, or backup management</li><li>Use of ServiceNow or Remedy for case and incident management</li><li>Exceptional written and verbal communication skills</li><li>Ability to remain level-headed and professional at all times </li></ul> This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers #LI-DB1 #LI-REMOTE Basic Requirements<ul><li>Minimum of a high school diploma</li><li>1+ year of experience in Customer Service, Call Center, or Operations support</li><li>Must be able to obtain background clearance as required by government customer .</li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

NOC Technical Support Specialist (US Remote)

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The team consists of Project Managers who implement and integrate complex Motorola systems. This includes working with various disciplines both internal and external to Motorola in the interest of providing total customer satisfaction and achieving Regional business goals. Job Description Note: This is a remote position with travel (25-50%) to support projects. The candi date MUST reside in or be open to relocation to NM, AZ, NV, UT or WY. The preferred candidate will reside in New Mexico. Overview: This position is for a Project Manager to implement medium to large projects. The candidate should have understanding of project management principles and be good at developing relationships, internally and externally, to resolve complex issues in creative and effective ways. Responsibilities: The Project Manager's responsibilities include but not are not limited to:<ul><li>Planning, organizing and directing the efforts of internal Motorola resources and/or subcontractor personnel</li><li>Develop and manage a project schedule (MS Project typically used)</li><li>Successful completion of assigned projects on schedule, within budget, and according to contract requirements and prescribed quality standards</li><li>Developing clear understanding of all contract requirements and negotiating all installation subcontracts</li><li>Controlling inventory of equipment and parts</li><li>Coordinating all system training, optimization, testing, and acceptance</li><li>Preparing budgets, reports, and scheduling for each project assigned</li><li>Ensuring the profitability and customer satisfaction goals of the project</li><li>Leads and directs the work activities of program team across organizational boundaries</li><li>Conducts complex needs assessments and requirements gathering directly with customers</li><li>Defines and develops program scope, objectives, detailed plans, budgets and metrics for large complex projects</li><li>Develops forecasts and responses to variances and trends with the project</li><li>Monitors project execution to ensure all obligations are met. May pursue contract variations, when appropriate.</li><li>Identifies and mitigates risks; develops and implements risk mitigation plans. Procures internal and external resources. Allocates project staff with the required competencies to meet the project objectives.</li><li>Drives strategic relationships between internal and external teams. Resolves issues between internal and external groups.</li></ul>Specific Knowledge/Skills:<ul><li>Demonstrated ability to successfully apply project management skill in such areas as customer relations, team building, matrix management, project planning, conflict resolution, and budget</li><li>Capable of developing detailed project status reports and conducting formal customer briefings, as well as writing meeting minutes</li><li>Demonstrated ability to successfully manage multi-disciplinary teams: engineers, technicians, project managers, project supervisors, etc.</li><li>Prior technical background experience as an engineer, senior technician, or similar experience is highly desirable</li></ul>Preferred Skills:<ul><li>Project Management Methodology (PMI) Certification is desirable </li><li>Experience with at least one of the following: public safety communications systems, cellular infrastructure, or enterprise deployment is a strong plus</li><li>Computer skills capable of working with databases, Google Suite, MS Office and Project, PlanView, etc.</li><li>Change order development</li><li>Subcontractor management</li><li>Knowledge of proper installation procedures</li><li>Quality Assurance: can determine proper quality installation workmanship</li></ul> Note: This is a remote position with travel (25-50%) to support projects. The candi date MUST reside in or be open to relocation to NM, AZ, NV, UT or WY. The preferred candidate will reside in New Mexico. #LI-AB1 #LI-REMOTE Basic Requirements<ul><li>Bachelor's Degree and 4+ years of experience in project/program management or similar business experience</li><li> Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. </li></ul> Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Project Manager

May include:<ul></ul> <ul> <li> Platform Administration: Lead and oversee all aspects of Salesforce Cloud administration, including advanced user management, data governance, and platform optimization. Develop and implement governance policies and procedures to ensure compliance with industry standards and regulatory requirements. </li> <li> Data Management: Establish data governance frameworks and protocols to maintain the highest levels of data integrity and security within Salesforce Cloud and integrated systems. Conduct regular audits and assessments to identify and mitigate data quality issues and risks proactively. </li> <li> Troubleshooting: Serve as the primary escalation point for critical platform issues and technical challenges, providing expert-level support and guidance to Level 1 analysts and IT teams. Drive root cause analysis and resolution for complex technical issues, leveraging advanced diagnostic tools and methodologies. </li> <li> Training: Develop advanced training curricula and certification programs for Salesforce administrators and power users, focusing on advanced customization techniques and platform optimization strategies. Provide mentorship and coaching to junior analysts and end-users, fostering a culture of continuous learning and skill development. </li> <li> Process Improvement: Lead cross-functional teams in reengineering and optimizing end-to-end business processes, leveraging advanced workflow automation and analytics capabilities within Salesforce Cloud. </li> <li> Platform Updates: Serve as a subject matter expert on Salesforce Cloud architecture and ecosystem, providing strategic guidance and recommendations on platform upgrades, migrations,and new feature adoption. Lead change management efforts to ensure seamless adoption and integration of new Salesforce Cloud functionalities across the organization. </li> <li> Integration Support: Architect and implement scalable and extensible integration solutions to connect Salesforce Cloud with a diverse ecosystem of internal and external systems, applications, and data sources. </li> <li> Collaborate with enterprise architects and solution architects to design and implement enterprisewide integration strategies aligned with long-term business objectives. </li> <li> Perform other tasks as assigned </li> </ul>Nature & Scope:<ul> <li> Applies advanced knowledge of job area typically obtained through advanced education and work experience </li> <li> Manages projects and processes while working independently and with limited supervision </li> <li> Coaches and reviews the work of lower-level professionals </li> <li> Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions </li> </ul>Knowledge & Skills:<ul> <li> Intermediate knowledge of Microsoft Office, SQL programs, Power BI, and statistical programs (R or </li> <li> a comparable analytic tools) </li> <li> Detail oriented, strategic thinker that focuses on the bigger picture </li> <li> Excellent interpersonal, collaboration and communication skills </li> <li> Proactive & independent - always looking for ways to take initiative and improve existing processes </li> <li> Strong analytical skills with the ability to interpret and translate data into actionable insights </li> <li> Proficient in data management and data quality best practices. </li> <li> Excellent communication skills, both written and verbal. </li> </ul>Experience: <ul> <li> 5-10 years experience with Salesforce or another CRM tool </li> </ul>Education: <ul> <li> Bachelor's degree in business, Economics, Information Technology, or related field </li> <li> Salesforce Sales Cloud certification is beneficial. </li> <li> master's preferred </li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

CRM Analyst 2

Position Responsibilities:<ul> <li>Load, unload and deliver product to customer sites within designated time frames safely using the most efficient routes as possible</li> <li>Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc.</li> <li>Safely load and properly block, brace, and secure the cargo.</li> <li>Strong knowledge of driving/traffic and transportation laws, and regulations and ensure continuous compliance while operating the truck(s).</li> <li>Operate forklift safely and efficiently to transfer, load, and unload product - ensure accurate product and quantity of product is being loaded into the customer</li> <li>Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures</li> <li>Perform warehouse duties and ensure accurate product and quantity of product is being loaded/transferred for customers</li> <li>Follow good housekeeping and safety practices</li> <li>Heavy lifting required</li> <li>Act as the warehouse and/or front counter backup as needed</li> <li>Perform additional duties as needed</li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li>Minimum 21 years old</li> <li>Possesses a valid driver's license in the state of employment</li> <li> Has a working knowledge of commercial truck mechanics</li> <li> Has a working knowledge of current Department of Transportation (DOT) regulations</li> <li> Has a minimum of 1 year of verifiable commercial driving experience within the past 3 years</li> <li>Placement as driver is contingent upon successful completion of DOT road test, pre-employment drug & alcohol testing, and background check</li> <li>DMV record cannot reflect an excess of 2 moving violations and/or preventable accidents within the past 3 years</li> <li>Valid driving license with excellent driving record</li> <li> Must pass DOT standards</li> <li>Excellent customer service skills</li> <li>Ability to proficiently use MS Office including Outlook & Excel, Mincron, and a scanner</li> <li>Able to multi-task well with the ability to assist in the warehouse or front counter or a branch as needed</li> <li>Be timely to work and conscientious of his/her time</li> <li> Ability to operate a forklift</li> </ul>Experience:<ul> <li>3 + yrs. driving a commercial vehicle</li> <li>Current Valid Driver License</li> </ul>Education/Certification:<ul> <li>High school Diploma or GED</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. DOT screening annually</li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

DRIVER - LOCAL DELIVERY

May include: Provide excellent customer service via phones, email, and online chat. (Homeowners, distributors, dealers). Respond promptly to correspondence via phone, mail, and email. Assist with complaints via social media, executives, and BBB. Assist coordinating with distributor technical representatives performing site visits. Coordinate and distribute mail. Perform data entry, review, process, file and maintain documents Perform special projects as assigned. Consult with internal technical support when necessary. Identify and suggest process improvement opportunities. Make Insurance, Attorney General, BBB, and Legal cases a priority by communicating with appropriate departments and management. Escalate matters of concern/urgency to immediate team lead or manager Support cross functional teams as needed, such as the Warranty department Assist in the training of new employees. Perform additional projects/duties to support ongoing business needs.

GMC Temporary Homeowner Support Representative

May include: <ul> <li> Load, unload and deliver product to customer sites within designated time frames safely using the most efficient routes as possible </li> <li> Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc. </li> <li> Safely load and properly block, brace, and secure the cargo. </li> <li> Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s). </li> <li> Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer </li> <li> Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures </li> <li> Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers </li> <li> Notify the manager immediately of any accidents, damage, violations and areas of concerns to implement corrective measures and/or actions </li> <li> Follow good housekeeping and safety practices </li> <li> Heavy lifting required </li> <li> Act as the warehouse and/or front counter back up as needed </li> <li> Perform additional duties as needed </li> </ul> Knowledge & Skills: <ul> <li> Safe driving skills; proven abilities to safely operate a flat bed or box truck </li> <li> Must meet and pass DOT standards </li> <li> Ability to successfully pass forklift training and delivery truck driving tests through our Prove it Pass it training within 30 working days of start date </li> <li> Ability to safely load/transfer product in/to designated locations in a timely manner without causing damage </li> <li> High level of attention to detail and surroundings </li> <li> Ability to follow all policies and established practices for branch, driving and warehouse operations. </li> <li> Ability to apply good judgement, strong work ethics and integrity on the job. </li> <li> Must be compliant and results oriented. </li> <li> Be dependable, work well in a team environment, and establish positive working relationships with employees and customers </li> <li> Effective verbal and written communication skills </li> <li> Basic Computer skills including data entry to process transactions and generate reports and orders </li> <li> Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed </li> <li> Must be reliable and dependable; and able to work assigned hours and days. </li> </ul> Experience: <ul> <li> 3 plus consecutive years of driving a commercial vehicle </li> <li> Current Valid Driver License with excellent driving record </li> <li> 2 plus years of warehouse / logistics experience is a plus </li> </ul> Education: <ul> <li> High school diploma or equivalent (for example GED) </li> <li> Previous training on operating forklifts and delivery trucks is highly preferred </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. </li> <li> Daily travel to/from branch and customer sites by driving company truck. </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities

Warehouse Associate/Backup Driver 4am start time

<ul> <li>Picks and pulls orders from inventory</li> <li>Inspects the staged product ensure picks are accurate</li> <li>Safely and efficiently operate warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks</li> <li>Maintain Inventory and Prepare Cycle Counts</li> <li>Complete Will Calls</li> <li>Responsible for timely and accurate completion of paperwork and transaction entries</li> <li>Proper PPE and uniform must be worn at all times during each shift</li> <li>Maintain warehouse by following good housekeeping and safety procedures including.</li> <li>Assist Customers and CSRs as needed</li> <li>Follow standard operating procedures, established work processes and Company policies</li> <li> Perform additional tasks as required </li> </ul> Knowledge and Skills:<ul> <li>1 plus years of warehouse / logistics experience</li> </ul> <ul> <li>Ability to exert up to 50lbs of force when moving heavy product</li> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>

ASSOCIATE WAREHOUSE 1

Develop purchasing strategies and oversee the Purchasing Team in their daily activities of purchasing products and/or services.<ul> <li>Efficiently align the purchasing responsibilities with buyers from the Purchasing Team, Satellite Coordinators, Builder Team and other teams.</li> <li>Establish best practices for the team</li> <li>Manage the Purchasing Team - roles and vendors (Quote Center)</li> <li>Maintain accurate level of stock inventory and coordinate with the Warehouse Team to determine and manage inventory needs</li> <li>Calculate initial inventory orders for new stock lines</li> <li>Ensure accurate and timely processing of reports, invoice reconciliation, ,and billing.</li> <li>Communication of inbound trailer schedule with Receiving Team when necessary</li> <li>Source and contract third party carriers when necessary</li> <li>Communication of changes in product lines (pricing, discounts, discontinuations, SKUs, lead times, new product, etc.)</li> <li>Vendor set up</li> <li>Maintain relationships with vendors and vendor representatives</li> <li>Maintain the supplier database, purchase records, and related documentation</li> <li>Ensure that all procured items meet the required quality standards and specifications</li> <li>Train new employees in the purchasing process and how to use the purchasing system</li> <li>Additional responsibilities as assigned</li> </ul>Pay Range: $55,000- $64,000<ul></ul>

Manager Purchasing Kitchen and Bath

May include: <ul> <li> Dual warehouse and delivery </li> <li> Picks and pulls orders from inventory </li> <li> Inspects the staged product ensure picks are accurate </li> <li> Loads and unload shipments </li> <li> Maintains a clean and safe environment </li> <li> Delivers products to homes and businesses </li> <li> Follows scheduled routes ensuring a timely arrival </li> <li> Operates a 25 ft. box truck </li> <li> Prepares and maintains delivery logs </li> <li> DOT regulations and safety standards </li> <li> Perform additional tasks as required </li> </ul> Knowledge & Skills: <ul> <li> Minimum 1 year of warehouse or delivery experience </li> </ul> Requirements: <ul> <li> Maintain valid driver's license and/or current chauffeur driver's license (depending on State requirements) </li> <li> Current Medical Examiner's Certification (as required by DOT) (depending on State requirements) </li> <li> Insurability under company insurance policy </li> </ul> <ul> <li> Must be able to sit, stand and walk for extended periods of time </li> </ul> <ul> <li> Ability to exert up to 75lbs of force when moving heavy product </li> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. </li> </ul> Schedule <ul> <li> Typical workdays are Monday-Friday </li> </ul> Education: <ul> <li> High school diploma or equivalent (for example GED) </li> <li> Previous training on operating forklifts and delivery trucks is highly preferred </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. </li> <li> Daily travel to/from branch and customer sites by driving company truck. </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities

Warehouse Driver-Backup

May include: <ul> <li> Picks and pulls orders from inventory </li> <li> Inspects the staged product ensure picks are accurate </li> <li> Safely and efficiently operate warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks </li> <li> Maintain Inventory and Prepare Cycle Counts </li> <li> Complete Will Calls </li> <li> Responsible for timely and accurate completion of paperwork and transaction entries </li> <li> Proper PPE and uniform must be worn at all times during each shift </li> <li> Maintain warehouse by following good housekeeping and safety procedures including. </li> <li> Assist Customers and CSRs as needed </li> </ul> Nature and Scope: <ul> <li> Takes direction from lead/Supervisor. </li> <li> Works within well-defined instructions </li> </ul> Knowledge & Skills: <ul> <li> 1 plus years of warehouse / logistics experience </li> <li> Ability to exert up to 50lbs of force when moving heavy product </li> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. </li> <li> 1 plus years of warehouse experience </li> <li> 1 plus years industrial forklift experience strongly preferred. </li> </ul> Schedule <ul> <li> Typical workdays are Monday-Friday </li> </ul> Education: <ul> <li> High School diploma or GED </li> <li> Must have Valid driver's license </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. Pass pre-employment physical </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities

Key responsibilities and accountabilities:<ul> <li>Inventory Control Functions <ul> <li>Researches and reconciles inventory variances throughout the year, with an emphasis during Spring and Year End Inventory</li> <li>Assists with addressing and facilitating vendor recalls</li> <li>Performs physical stock checks in the Distribution Center warehouse</li> <li>Conducts full physical inventory counts and posts results</li> <li>Summarizes and files inventory research results</li> <li>Ensures that necessary stock checks are performed, by either performing them on his or her own, or by assigning others to complete them when appropriate</li> <li>Performs data entry relating to physical counts during Spring and Year End Inventory, special projects, and as directed</li> <li>Posts scheduled cycle counts</li> <li>Addresses damages and codes them appropriately</li> </ul> </li> </ul> <ul> <li>Administrative Support <ul> <li>Maintains and organizes department files, folders, and paperwork</li> <li>Provides administrative support to the department, including, but not limited to: <ul> <li>Assisting with open transactions that impact postings</li> <li>Ensuring product lines are on / off depending on count schedule</li> <li>Following up as necessary to ensure inventory is clean and accurate</li> <li>Validating received quantities on POs and transfers</li> </ul> </li> <li>Answers telephone and greets internal customers in a professional and courteous manner</li> </ul> </li> </ul> <ul> <li>Position Knowledge and Training <ul> <li>Maintains thorough and up-to-date knowledge and understanding of SxE functionality for day-to-day functions of the Distribution Center</li> <li>Attends all mandated company training programs as directed</li> <li>Attends safety meetings and training programs as directed</li> <li>Attends training to addresses communications such as email, documentation, and telephone etiquette, on a yearly basis</li> </ul> </li> </ul> <ul> <li>Travel and Time <ul> <li>This position requires travel to outside locations/branches for about 15% of the time.</li> <li>This position requires the ability to work flexible hours, and possibly weekends, based on business needs (especially during the summer and during the YE Inventory period).</li> </ul> </li> </ul>Pay range: $20-25/hr

Inventory Associate

Position Responsibilities:<ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls.</li> <li>Provide excellent customer service via face to face, phone calls and e-mails.</li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered.</li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner.</li> <li>Educate customers about product terminology, features, and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding the availability of in-stock items.</li> <li>Assist customers with warranties and returns.</li> <li>Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments.</li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services</li> <li>Maintain records and prepare reports on sales activities.</li> <li>Expand knowledge of HVAC products and keep current with the latest trends within the industry</li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.</li> <li>Understand and follow work instructions, operating procedures, and company policies.</li> <li>Participate in additional projects/activities to support ongoing business needs.</li> </ul>Nature & Scope :<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li>Knowledge of HVAC equipment/products is preferred</li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications</li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;</li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations</li> <li>Good phone etiquette and e-mail etiquette</li> <li>Ability to deal with high-volume customer traffic</li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly</li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders</li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task</li> <li>High level of attention to detail and accuracy</li> <li>Ability to establish positive working relationships with internal and external customers and employees</li> <li>Ability to use good judgment and strong work ethics and integrity on the job Ability to understand and follow procedures, work instructions, and company policies</li> </ul>Experience:<ul> <li>1-3 years of progressive sales experience</li> </ul>Education/Certification:<ul> <li>High School diploma or GED equivalent, some colleges preferred.</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations</li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

CSR INSIDE SALES 1

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Technical Service Manager position for our branch operations group located remotely, but local, to our Austin, TX branches. The Regional Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely works directly with service technicians, dispatch personnel, and under the direction of Upper Management to ensure customer satisfaction while meeting departmental goals and objectives. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li>Provide support for dealers/contractors to resolve technical issues</li> <li>Early Warning System / Proactive Field Intelligence / Technical Support / Reliability Investigation </li> <li>Gathering the Voice of the Customer, monitoring for early signs of quality issues through job site visits to address customer complaints </li> <li>Validation of product installations to the I/O, assessment of clarity of I/O, feedback to Corporate on field or building code application changes</li> <li>Field Communication / RMA / Service Bulletin Support Closed loop review of RMA analysis with Distributors, verification of understanding of Service Bulletins and feedback on success of Corrective Actions</li> <li>Conduct Installation and Tech Support Training; focus on targeted dealers with high failure rates</li> <li>Produce training materials for sessions</li> <li>Produce materials and conduct installation and service training sessions </li> <li>Responsible for a high quality, cost-efficient and on time service operation (internal and external)</li> <li>Ensure the availability and quality of communications with our customers</li> <li>Manage service technician team and coordinate their training and suggestions for improvements and ideas with other divisions of the company</li> <li>Ensure that the team is working within the right process, keep the processes up to date, improve process efficiency, and the training and execution of all related processes</li> <li>Participate in additional projects/activities to support ongoing business needs</li> </ul>Nature and Scope : <ul> <li>Works within knowledge</li> <li>Provides guidance to internal and external customers</li> </ul>Knowledge and Skills: <ul> <li>Formal Product Training - effectively train / educate customers on our products</li> <li>Strong HVAC technical knowledge, operating systems, mechanical and electrical ability</li> <li>Excellent customer service, relationship management and interpersonal skills</li> <li>Proficiency in MS Outlook, Word, Excel and PowerPoint</li> <li>Must have excellent communication skills both written and verbal and HVAC technical acumen</li> <li>High level of attention to detail and problem solving skills</li> <li>Excellent organizational, time management and project management skills</li> <li>Ability to apply good judgement, strong work ethics and integrity on the job</li> <li>Highly self-motivated and directed with the ability to work in a fast moving environment </li> </ul>Experience: <ul> <li>5+ years</li> </ul>Education: <ul> <li>High School Diploma or GED equivalent</li> <li>HVAC training/certification required</li> </ul>Physical Requirements/Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations</li> <li>Travel is required - up to 80%</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Technical Service Manager

May include: <ul> <li>Support & participate in new dealer acquisition events (Trade Shows, Dealer Meetings & Events, Strategic Alliance Group events)</li> <li>Collaborate with independent distribution and COD Sales Leadership to identify both training and vendor needs and work with vendors and trainers to deliver these solutions</li> <li>Manage third party and internal presenters for training events</li> <li>Maintain our library of training content in prewrite and ensure that it is in line with the business units current needs</li> <li>Collaborate with instructional design, graphics department, and third party vendors to create Workbooks, PowerPoints, handouts, and additional training materials</li> <li>Perform webinars, podcasts and live trainings as needed</li> <li>Maintain and develop knowledge of business trends in order to train others</li> <li>Facilitate and deliver training for TSM Academy COD Onboarding, 101, 201, 301, and 401</li> <li>Manage third-party independent trainers; review contracts and submit to legal department and present to the National Sales Training Manager and the Sr. Director of Customer Experience for approval</li> <li>Setup and manage booths at industry events</li> <li>Collect ongoing feedback from participants and hosts to identify effectiveness of training and report findings to leadership</li> <li>Manage training costs ensuring spend doesn't exceed approved budget and identify ways to minimize cost</li> <li>Collaborate with leadership to implement improvements and enhancements for the training programs</li> <li>Participate in additional projects/activities to support ongoing business needs</li> <li>Plan and direct staffing, training, and performance evaluations to develop and control training programs </li> <li>Determine cost recovery activities to maintain training budget</li> <li>Review training records to determine training effectiveness and forecast future training demand </li> <li>Prepare budgets and approve budget expenditures </li> <li>Perform other duties as assigned</li> </ul>Nature & Scope:<ul> <li>Applies advanced knowledge of job area typically obtained through advanced education and work experience</li> <li>Manages projects and processes while working independently and with limited supervision</li> <li>Coaches and reviews the work of lower-level professionals </li> <li>Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions</li> </ul>Knowledge & Skills:<ul> <li>HVAC industry and product knowledge a strong asset </li> <li>Excellent public speaking skills and delivery of presentations to engage and capture the attention of others</li> <li>Ability to effectively negotiate agreements with vendors and other related parties </li> <li>Ability to comprehend detailed knowledge of Company products and services, customers, decision makers, sales process, and market trends</li> <li>Strong working knowledge of MS Office - Word, PowerPoint, Outlook and Excel proficiency </li> <li>Ability to learn LMS, Prewrite, and various registration software's (C-Vent)</li> <li>Familiarity with setting up audio/visual equipment</li> <li>Knowledge of vendor management and contracts; budgeting and cost management</li> <li>Excellent leadership skills</li> <li>Extensive knowledge of P&L statements </li> <li>Ability to effectively communicate ideas, concepts, business plans and strategies </li> <li>Effective verbal and written communication skills</li> <li>Excellent interpersonal and relationship management skills</li> <li>Ability to effectively manage multiple projects including adjusting to changing priorities while meeting deadlines and achieving the desired results</li> <li>Ability to keep calm under high pressure situations </li> <li>Ability to be flexible with work hours as training may be held outside of typical business hours and weekends</li> <li>Embrace the customer and team first" concept and uses a collaborative style in problem solving</li> <li>Frame professional activities through an organized and detailed time management system</li> <li>Demonstrate discernment and sound judgement, applies strong work ethic and integrity on the job</li> </ul>Experience:<ul> <li>10 years sales experience preferably in the HVAC industry</li> <li>5 years in a supervisory/manager role of a sales team</li> </ul>Education/Certification:<ul> <li>Bachelor's degree in marketing, advertising, or business administration, or equivalent experience</li> <li>Education and/or experience with HVAC products</li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. </li> <li>Travel required - up to 50%.</li> <li>Lift and carry up to 50lbs. Set up and breakdown of tradeshow booths and displays</li> </ul>Physical Requirements/Work Environment:<ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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